Outlook gal is not updating
No matter how you’ve configured the update settings for the People Pane, you can always force an update for a specific contact.
To do this, simply open the contact from your Contacts folder and press the Update button in the Ribbon.
I might have a problem with my Offline Address Book in Outlook.
For me, new colleagues are not showing up and the contact pictures aren’t displaying either.
Even after many attempts, I could not download Offline Address Book.
When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well.
In that case, it is recommended to recreate your mail profile.
“Yesterday, I tried to download local Global Address List (GAL), also known as Offline Address Book but failed.
Manually modified fields after doing a Contact Update won’t be overwritten again by doing another Contact Update unless the information in the GAL has actually been changed again.
If you don’t like the proposed changes at all, simply close the Contact window without saving the changes.